The hotfix has been successfully deployed, and the issue affecting the ability to view and create geofences is now resolved.
We apologize for any disruption and appreciate your patience while we worked to restore full functionality.
Posted Aug 20, 2026 - 11:23 EDT
Monitoring
The fix for the geofence issue has been deployed, and we are currently monitoring the system to confirm that the issue affecting the ability to view and create geofences has been fully resolved.
We appreciate your patience and apologize again for the disruption. We will provide another update once monitoring is complete.
Posted Aug 20, 2026 - 10:44 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 20, 2026 - 09:18 EDT
Update
We have identified the cause of the issue affecting the ability to view and create geofences.
Our team is actively working on a fix. Users may continue to experience issues with geofence visibility and creation until the update has been fully deployed.
We will provide another update once the solution is in place and will continue to monitor the situation until it is fully resolved.
Posted Aug 20, 2026 - 09:18 EDT
Investigating
We are currently investigating an issue where some users may be unable to view existing geofences or create new geofences within the platform.
Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide additional updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience.