All Systems Operational

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Welcome to Trackforce's TrackTik Status Page.

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For how-to guides, troubleshooting resources, or to submit a support ticket, visit our https://support.tracktik.com/hc/en-us

Uptime over the past 90 days. View historical uptime.
TrackTik Operational
TrackTik Cloud Operational
TrackTik US Operational
TrackTik Canada Operational
TrackTik Europe Operational
TrackTik Asia Operational
TrackTik LATAM Operational
Service Delivery Operational
Business Management Suite Operational
Data Lab Operational
Mobile Guard App Operational
Shift App Operational
Email Notifications Operational
IVR/Call-in Phone Numbers Operational
SMS Long Code, North America Operational
IVR Voice, North America Operational
IVR Voice, Europe Operational
Avalara Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TrackTik Shift App - Important Time Zone Update Nov 2, 2026 11:58 - Nov 3, 2026 11:58 EST

Update - To ensure time zones are handled correctly, please ask all end users to update the Shift App to the latest version available for their device.

The most up-to-date versions are available through the official Apple App Store and Google Play Store.
Nov 02, 2026 - 11:58 EST
Scheduled - Shift App: Important Update

To ensure time zones are handled correctly, please ask all end users to update the Shift App to the latest version available for their device.

The most up-to-date versions are available through the official Apple App Store and Google Play Store.
Nov 02, 2026 - 11:56 EST

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

Unable to view or download Watch Mode recordings
Resolved - This issue has been resolved. Watch Mode recordings can now be viewed and downloaded in the web portal. If you continue to experience problems, please contact Support. We apologize for the disruption this caused.
Nov 11, 13:52 EST
Identified - The issue has been identified and a fix is being prepared for deployment. Users may continue to experience blank video recordings or errors when downloading Watch Mode recordings until the fix is live. We will provide an update once the fix has been deployed. We apologize for any disruption caused.
Nov 11, 12:43 EST
Investigating - We are investigating reports of users being unable to view or download video recordings captured through Watch Mode (Recorded Interventions) in the web portal. Recordings may appear blank, or downloads may return an error. Updates will be provided as more information becomes available. We apologize for any disruption caused.
Nov 11, 11:45 EST

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

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