Welcome to Trackforce's TrackTik Status Page. Subscribe here to receive notifications about planned maintenance windows, service updates, and any potential downtime.
TrackTik
Operational
90 days ago
100.0
% uptime
Today
TrackTik Cloud
Operational
TrackTik US
Operational
90 days ago
100.0
% uptime
Today
TrackTik Canada
Operational
90 days ago
100.0
% uptime
Today
TrackTik Europe
Operational
90 days ago
100.0
% uptime
Today
TrackTik Asia
Operational
90 days ago
100.0
% uptime
Today
TrackTik LATAM
Operational
90 days ago
100.0
% uptime
Today
Service Delivery
Operational
Business Management Suite
Operational
Data Lab
Operational
Mobile Guard App
Operational
Shift App
Operational
Email Notifications
Operational
IVR/Call-in Phone Numbers
Operational
SMS Long Code, North America
Operational
IVR Voice, North America
Operational
IVR Voice, Europe
Operational
Avalara Tax Calculation Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The fix for the Schedule Preparation tool has been successfully deployed across all regions. Users are now able to assign employees to unpublished shifts as expected.
We have verified that the issue is resolved and will continue to monitor performance to ensure ongoing stability. Thank you for your patience while we worked to resolve this.
Feb 19, 15:25 EST
Monitoring -
A fix has been developed and is currently being deployed across all regions. We are monitoring the platform to ensure that the Schedule Preparation tool is functioning correctly and that employee assignments are saving as expected.
Users should see the issue resolved as the update reaches their specific region.
Feb 19, 15:05 EST
Identified -
We have identified the root cause affecting the Schedule Preparation tool. A fix has been developed and is currently being prepared for deployment.
Feb 19, 14:44 EST
Investigating -
We are currently investigating reports of an issue affecting the Schedule Preparation tool. Users may experience errors or find themselves unable to save employee assignments to unpublished shifts.
This may prevent schedulers from finalizing staff assignments for future periods. Our engineering team is currently investigating the root cause and working toward a resolution.
We will provide further information as soon as more details or a timeline for a fix become available.
Feb 19, 14:37 EST