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Welcome to Trackforce's TrackTik Status Page. Subscribe here to receive notifications about planned maintenance windows, service updates, and any potential downtime.

TrackTik Operational
TrackTik Cloud Operational
TrackTik US Operational
TrackTik Canada Operational
TrackTik Europe Operational
TrackTik Asia Operational
TrackTik LATAM Operational
Service Delivery Operational
Business Management Suite Operational
Data Lab Operational
Mobile Guard App Operational
Shift App Operational
Email Notifications Operational
IVR/Call-in Phone Numbers Operational
SMS Long Code, North America Operational
IVR Voice, North America Operational
IVR Voice, Europe Operational
Avalara Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

TrackTik Regional Maintenance Oct 6, 2026 08:15-08:25 EDT

We will be performing essential maintenance on our production database infrastructure on Tuesday, October 6, 2026. This upgrade is part of our ongoing commitment to system stability, performance, and long-term support.

Impact:

The maintenance is expected to result in approximately 10 minutes of downtime for affected environments.

Maintenance Window:

October 6, 2026 at 8:15 AM ET - 8:30 AM ET

How to Check Your Maintenance Window:

Because these updates are being rolled out to different infrastructure groups at different times, we are using in-app notification banners to communicate directly with affected clients.

If you see a maintenance banner in your portal:

Your environment is scheduled for an update. The banner will display the specific date and time for your expected downtime.

If you do not see a banner:

Your environment is not affected by the current maintenance window.

Posted on Oct 05, 2026 - 12:24 EDT

Oct 5, 2026

No incidents reported today.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Resolved - The issue affecting employees attempting to clock in via the Kiosk app has been identified and is now resolved. We apologize for any disruption caused and thank you for your patience.
Sep 30, 17:52 EDT
Investigating - We are investigating reports of employees being unable to clock in via the Kiosk app. Updates will be provided as more information becomes available. We apologize for any disruption caused.
Sep 30, 16:06 EDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Resolved - This incident has been resolved.
Sep 23, 11:29 EDT
Monitoring - Performance has returned to normal levels and service should now be operating as expected. We are continuing to monitor the environment closely to ensure stability, but at this time service levels have returned to normal.
Sep 18, 14:18 EDT
Investigating - We are aware of an issue impacting performance for some customers and are actively investigating.

Our team is working to identify the root cause and restore normal performance as quickly as possible. We will provide further updates as more information becomes available.

Sep 18, 13:57 EDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.