Latency Issues
Monitoring - Performance has returned to normal levels and service should now be operating as expected. We are continuing to monitor the environment closely to ensure stability, but at this time service levels have returned to normal.
Sep 18, 2026 - 14:18 EDT
Investigating - We are aware of an issue impacting performance for some customers and are actively investigating.

Our team is working to identify the root cause and restore normal performance as quickly as possible. We will provide further updates as more information becomes available.
Sep 18, 2026 - 13:57 EDT

About This Site

Welcome to Trackforce's TrackTik Status Page. Subscribe here to receive notifications about planned maintenance windows, service updates, and any potential downtime.

Uptime over the past 90 days. View historical uptime.
TrackTik Operational
TrackTik Cloud Operational
TrackTik US Operational
TrackTik Canada Operational
TrackTik Europe Operational
TrackTik Asia Operational
TrackTik LATAM Operational
Service Delivery Operational
Business Management Suite Operational
Data Lab Operational
Mobile Guard App Operational
Shift App Operational
Email Notifications Operational
IVR/Call-in Phone Numbers Operational
SMS Long Code, North America Operational
IVR Voice, North America Operational
IVR Voice, Europe Operational
Avalara Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

Unresolved incident: Latency Issues.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Editing Reports
Resolved - The issue affecting report editing has been resolved. Our monitoring indicates that report editing functionality has returned to normal operation, and no further impact is expected at this time.

If you encounter any additional issues with reports, please contact Support with details of the affected user(s), example report(s), and any error messages or unexpected behavior observed so we can investigate promptly.

We apologize for the disruption and thank you for your patience.
Sep 9, 17:15 EDT
Monitoring - The hotfix has been deployed and we are currently monitoring the platform to ensure the issue is fully resolved.

Users should now be able to edit reports normally. Our team will continue to closely monitor system performance and validate that report editing remains stable across affected environments.

If you continue to experience issues, please contact Support and provide details of the report and any error messages encountered.

We appreciate your patience while we worked to resolve this issue.
Sep 9, 14:34 EDT
Identified - We have identified the root cause of the issue affecting report editing for some clients.

At this time, users may still experience issues when attempting to edit reports while we implement the fix. Our engineering team has developed a hotfix and is currently validating and preparing it for deployment.

We are actively working to restore full functionality as quickly as possible and will provide another update once the hotfix has been deployed.

We apologize for the disruption and appreciate your patience.
Sep 9, 13:12 EDT
Investigating - We are aware of reports that some clients are currently unable to edit reports within the platform.

Our team is actively investigating the issue and working to identify the root cause. We will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience while we work toward a resolution.
Sep 9, 13:07 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

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