Update - Progress has been made in addressing the ongoing issue with outgoing SMS messages and it's filtering. Two-way communication (for example shift offering, or schedule verification) has been resolved. One way communication (for example clock-in and report creation notifications) has improved and we are continuing to work to resolve it with our service partner.
Sep 05, 2023 - 11:46 EDT
Identified - We are currently experiencing reduced SMS functionality due to messages being blocked by US carriers (T-Mobile). This negatively impacts shift offerings by SMS and may impact other SMS functions. We are currently working to resolve this issue with our service partner and will continue to update.
Sep 01, 2023 - 12:31 EDT
TrackTik Cloud Operational
TrackTik US
Operational
90 days ago
100.0 % uptime
Today
TrackTik Canada
Operational
90 days ago
99.97 % uptime
Today
TrackTik Asia
Operational
90 days ago
100.0 % uptime
Today
TrackTik Europe
Operational
90 days ago
100.0 % uptime
Today
Service Delivery Operational
Guarding Suite Operational
Mobile Suite Operational
Guard App Operational
Business Management Operational
Back Office Suite Operational
Shift App Operational
Data & Applied Analytics Operational
Data Suite Operational
Ecosystem Operational
Integration Suite Operational
Avalara Tax Calculation Service Operational
Open Platform Operational
Digital Transformation Suite Operational
Communications Degraded Performance
Email Notifications Operational
IVR/Call-in Phone Numbers
Operational
SMS Long Code, North America
Degraded Performance
IVR Voice, North America
Operational
IVR Voice, Europe
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.