Update - Progress has been made in addressing the ongoing issue with outgoing SMS messages and it's filtering. Two-way communication (for example shift offering, or schedule verification) has been resolved. One way communication (for example clock-in and report creation notifications) has improved and we are continuing to work to resolve it with our service partner.
Sep 05, 2023 - 11:46 EDT
Sep 05, 2023 - 11:46 EDT
Identified - We are currently experiencing reduced SMS functionality due to messages being blocked by US carriers (T-Mobile). This negatively impacts shift offerings by SMS and may impact other SMS functions. We are currently working to resolve this issue with our service partner and will continue to update.
Sep 01, 2023 - 12:31 EDT
Sep 01, 2023 - 12:31 EDT
TrackTik Cloud
Operational
TrackTik US
Operational
TrackTik application serviced by our US region infrastructure
TrackTik Canada
Operational
TrackTik application serviced by our Canadian infrastructure
TrackTik Asia
Operational
TrackTik application serviced by our Australia and Asia infrastructure
TrackTik Europe
Operational
TrackTik Application serviced by our German infrastructure
Service Delivery
Operational
Guarding Suite
Operational
Mobile Suite
Operational
Guard App
Operational
Business Management
Operational
Back Office Suite
Operational
Shift App
Operational
Data & Applied Analytics
Operational
Data Suite
Operational
Ecosystem
Operational
Integration Suite
Operational
Avalara Tax Calculation Service
Operational
Open Platform
Operational
Digital Transformation Suite
Operational
Communications
Degraded Performance
Email Notifications
Operational
IVR/Call-in Phone Numbers
Operational
Third party frontend application and API.
For more details see https://status.twilio.com/
SMS Long Code, North America
Degraded Performance
Third party frontend application and API.
For more details see https://status.twilio.com/
IVR Voice, North America
Operational
Third party frontend application and API.
For more details see https://status.twilio.com/
IVR Voice, Europe
Operational
Third party frontend application and API.
For more details see https://status.twilio.com/
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.