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Welcome to Trackforce's TrackTik Status Page. Subscribe here to receive notifications about planned maintenance windows, service updates, and any potential downtime.

TrackTik Operational
TrackTik Cloud Operational
TrackTik US Operational
TrackTik Canada Operational
TrackTik Europe Operational
TrackTik Asia Operational
TrackTik LATAM Operational
Service Delivery Operational
Business Management Suite Operational
Data Lab Operational
Mobile Guard App Operational
Shift App Operational
Email Notifications Operational
IVR/Call-in Phone Numbers Operational
SMS Long Code, North America Operational
IVR Voice, North America Operational
IVR Voice, Europe Operational
Avalara Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: Database Update for Timezone Changes Oct 22, 2026 08:15-09:15 EDT

We will be performing essential maintenance on our production database infrastructure, on Oct 22.

This update applies recent time zone changes, including those affecting Alberta and British Columbia.
We plan to address Manitoba's time zone change on an upcoming maintenance window.

Impact:
The maintenance is expected to result in approximately 10 minutes of downtime for affected environments.

Timing:
Maintenance begins at 8:15 AM ET or 8:45 AM ET, depending on your environment. Your specific time will appear in your portal banner.

How to Check Your Maintenance Window:
Because updates are being rolled out to different infrastructure groups on different dates, we are using in-app notification banners to communicate directly with affected clients.

- If you see a maintenance banner in your portal, your environment is scheduled for an update. The banner will display the specific date and time of your expected downtime.

-If you do not see a banner, your environment is not affected by the current maintenance window.

Posted on Oct 21, 2026 - 15:34 EDT

Oct 21, 2026

Completed - The scheduled maintenance has been completed.
Oct 21, 11:29 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 21, 08:48 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 21, 08:47 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 21, 08:42 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 21, 08:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:15 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 19, 14:19 EDT
Scheduled - We will be performing essential maintenance on our production database infrastructure, for short periods of time, between Oct. 21 and Oct. 26, 2026.

This update applies recent time zone changes, including those affecting Alberta and British Columbia.
We plan to address Manitoba's time zone change on an upcoming maintenance window.

Impact:
The maintenance is expected to result in approximately 10 minutes of downtime for affected environments.

Timing:
Maintenance begins at 8:15 AM ET or 8:45 AM ET, depending on your environment. Your specific date and time will appear in your portal banner.

How to Check Your Maintenance Window:
Because updates are being rolled out to different infrastructure groups on different dates, we are using in-app notification banners to communicate directly with affected clients.

- If you see a maintenance banner in your portal, your environment is scheduled for an update. The banner will display the specific date and time of your expected downtime.

-If you do not see a banner, your environment is not affected by the current maintenance window.

Oct 19, 14:17 EDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.