All Systems Operational

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Welcome to Trackforce's TrackTik Status Page. Subscribe here to receive notifications about planned maintenance windows, service updates, and any potential downtime.

TrackTik Operational
90 days ago
100.0 % uptime
Today
TrackTik Cloud Operational
TrackTik US Operational
90 days ago
100.0 % uptime
Today
TrackTik Canada Operational
90 days ago
100.0 % uptime
Today
TrackTik Europe Operational
90 days ago
100.0 % uptime
Today
TrackTik Asia Operational
90 days ago
100.0 % uptime
Today
TrackTik LATAM Operational
90 days ago
100.0 % uptime
Today
Service Delivery Operational
Business Management Suite Operational
Data Lab Operational
Mobile Guard App Operational
Shift App Operational
Email Notifications Operational
IVR/Call-in Phone Numbers Operational
SMS Long Code, North America Operational
IVR Voice, North America Operational
IVR Voice, Europe Operational
Avalara Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Resolved - The issue affecting multi-page PDF previews in the Post Order section is now resolved. Google has fixed the underlying API disruption, and the document viewer is back to normal operation. Thank you for your patience.
Mar 5, 15:54 EST
Identified - We have identified the root cause of the PDF preview issue. The document viewer relies on a third-party API provided by Google, which is currently experiencing a service disruption. As this is an external issue, we do not have an immediate ETA for a resolution, but we are monitoring their progress closely.

Please rest assured that your data is safe and all document pages are stored securely in our system.

Mar 5, 12:21 EST
Update - At this time, we are still investigating the issue affecting the Post Order section of the application where only the first page of multi-page PDFs is being displayed in the viewer.

Where available, users can download the document directly to their device to view all pages. We are aware that some uses (such as those in the Guard portal) may not have download permissions, and we are working to restore the preview functionality as our highest priority.

No data loss has occurred; all uploaded documents remain complete in our system. Thank you for your patience as we work towards a fix.

Mar 5, 11:30 EST
Investigating - We are currently investigating an issue affecting the Post Order section of the application. Some clients have reported that when viewing multi-page PDF documents via the in-app document viewer, only the first page is being displayed. Our team has confirmed that there is no data loss; all uploaded documents remain complete in our system. We are actively investigating the underlying cause, and we will share updates as more information is available.
Mar 5, 10:46 EST
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.