All Systems Operational

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Welcome to Trackforce's TrackTik Status Page. Subscribe here to receive notifications about planned maintenance windows, service updates, and any potential downtime.

Uptime over the past 90 days. View historical uptime.
TrackTik Operational
TrackTik Cloud Operational
TrackTik US Operational
TrackTik Canada Operational
TrackTik Europe Operational
TrackTik Asia Operational
TrackTik LATAM Operational
Service Delivery Operational
Business Management Suite Operational
Data Lab Operational
Mobile Guard App Operational
Shift App Operational
Email Notifications Operational
IVR/Call-in Phone Numbers Operational
SMS Long Code, North America Operational
IVR Voice, North America Operational
IVR Voice, Europe Operational
Avalara Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TrackTik Shift App - Important Time Zone Update Nov 2, 2026 11:58 - Nov 3, 2026 11:58 EST

Update - To ensure time zones are handled correctly, please ask all end users to update the Shift App to the latest version available for their device.

The most up-to-date versions are available through the official Apple App Store and Google Play Store.
Nov 02, 2026 - 11:58 EST
Scheduled - Shift App: Important Update

To ensure time zones are handled correctly, please ask all end users to update the Shift App to the latest version available for their device.

The most up-to-date versions are available through the official Apple App Store and Google Play Store.
Nov 02, 2026 - 11:56 EST

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Scheduled Maintenance: Database Update for Timezone Changes
Completed - The scheduled maintenance has been completed.
Oct 22, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:15 EDT
Scheduled - We will be performing essential maintenance on our production database infrastructure, on Oct 22.

This update applies recent time zone changes, including those affecting Alberta and British Columbia.
We plan to address Manitoba's time zone change on an upcoming maintenance window.

Impact:
The maintenance is expected to result in approximately 10 minutes of downtime for affected environments.

Timing:
Maintenance begins at 8:15 AM ET or 8:45 AM ET, depending on your environment. Your specific time will appear in your portal banner.

How to Check Your Maintenance Window:
Because updates are being rolled out to different infrastructure groups on different dates, we are using in-app notification banners to communicate directly with affected clients.

- If you see a maintenance banner in your portal, your environment is scheduled for an update. The banner will display the specific date and time of your expected downtime.

-If you do not see a banner, your environment is not affected by the current maintenance window.
Oct 21, 15:34 EDT

Oct 21, 2026

Scheduled Maintenance: Database Update for Timezone Changes
Completed - The scheduled maintenance has been completed.
Oct 21, 11:29 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 21, 08:48 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 21, 08:47 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 21, 08:42 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 21, 08:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:15 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 19, 14:19 EDT
Scheduled - We will be performing essential maintenance on our production database infrastructure, for short periods of time, between Oct. 21 and Oct. 26, 2026.

This update applies recent time zone changes, including those affecting Alberta and British Columbia.
We plan to address Manitoba's time zone change on an upcoming maintenance window.

Impact:
The maintenance is expected to result in approximately 10 minutes of downtime for affected environments.

Timing:
Maintenance begins at 8:15 AM ET or 8:45 AM ET, depending on your environment. Your specific date and time will appear in your portal banner.

How to Check Your Maintenance Window:
Because updates are being rolled out to different infrastructure groups on different dates, we are using in-app notification banners to communicate directly with affected clients.

- If you see a maintenance banner in your portal, your environment is scheduled for an update. The banner will display the specific date and time of your expected downtime.

-If you do not see a banner, your environment is not affected by the current maintenance window.
Oct 19, 14:17 EDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

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