Service Impact on our US West zone

Incident Report for TrackTik

Resolved

This incident is resolved.
Posted Jan 31, 2025 - 17:19 EST

Monitoring

The platform has been restored, and we are actively monitoring the recovery process.
Posted Jan 31, 2025 - 17:14 EST

Identified

We detected a service-impacting incident at 4:30 PM ET, in the US-West region (California) which our team is actively addressing. The impact is limited to customers in the West coast region of the continental US. The service is in the process of recovering and is expected to resume shortly.
Posted Jan 31, 2025 - 16:31 EST
This incident affected: TrackTik (TrackTik US).