Clients may not have been able to open PDF attachments sent today between 10AM EST and 2PM EST, at which time the issue was identified and resolved. Clients can retrieve their reports directly using their Client Portal access or have the report manually resent by an administrator or manager of their account from the Operation Reports Dashboard. Please contact Support if you require assistance or clarifications.
Posted Mar 05, 2019 - 15:59 EST
This incident affected: Communications (Email, SMS, IVR) (Email Notifications).